Privacy Policy

1. Overview

At SparkForge Digital Marketing Agency ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sparkforge.in/ or use our digital marketing services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Business requirements and project details
• Payment information (processed securely through third-party payment processors)
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information (operating system, screen resolution)
• Website usage data (pages visited, time spent, click patterns)
• Referral sources and search terms

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our digital marketing services
• Communication: To respond to inquiries, send updates, and provide customer support
• Marketing: To send promotional materials and newsletters (with your consent)
• Analytics: To analyze website usage and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and ensure website security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Web hosting and cloud storage providers
• Email marketing platforms
• Analytics services (Google Analytics, etc.)
• Payment processors
• Customer relationship management (CRM) systems

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server environments
• Regular security audits and updates
• Access controls and employee training
• Data backup and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

6.1 Essential Cookies

Required for the website to function properly and cannot be disabled.

6.2 Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous information.

6.3 Marketing Cookies

Used to deliver relevant advertisements and track advertising campaign effectiveness.

You can manage your cookie preferences through your browser settings or by using our cookie consent tool.

7. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

7.1 Social Media Integration

Our website may include social media features that allow you to share content. Your interactions with these features are governed by the privacy policies of the respective social media companies.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors determining retention periods include:

• The nature of the services provided
• Legal and regulatory requirements
• Contractual obligations
• Business operational needs

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing your information
• Objection: Object to processing of your information
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: